The human-element of customer communication has never been more important. In today’s world, customers expect convenience and instant gratification. They no longer want to be satisfied; they want to be “wowed.” That’s where Pigeon comes in. Pigeon is a new, first of-its-kind customer engagement platform that will help you “wow” your customers – and as a result, improve customer retention and business productivity. With Pigeon, any individual or group in your organization can communicate with your customers and internal team via text, voice or video all in one platform, ensuring consistent and collaborative service at all points of the customer journey.
Some of our most popular features for businesses include the ability to:easily install and set up Pigeon without needing to get IT involvedcreate your own directory of users, features and flow so that customers can reach out directly to designated individuals, groups or affiliated service providerstext, talk or video chat with your customersextend your network to include business affiliatesmanage appointmentsshare forms, documents and photosintegrate with existing CRM/ERP systemsset up and monitor real-time customer service throughoutSmarter, simpler, unified customer service.
Pigeon Business: Future of Cus
